Your privacy matters to us. This Privacy Policy explains how gamers888 collects, uses, stores, and protects your personal information when you use our online casino and bingo platform in the Philippines.
Key commitments we make to every player on the platform
Every data transmission between your device and the gamers888 platform is protected by industry-standard 256-bit SSL encryption — the same level used by major Philippine banks like BPI and BDO.
gamers888 will never sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate your account and improve your gaming experience.
gamers888 processes personal data in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and the regulations of the National Privacy Commission (NPC).
As a Filipino player, you have the right to access, correct, and request deletion of your personal data held by gamers888, in accordance with the Data Privacy Act of 2012.
gamers888 uses one-time password (OTP) verification via your registered Philippine mobile number (Globe or Smart) to protect account access and financial transactions.
gamers888 collects only the personal data that is strictly necessary to operate your account, process payments, and comply with PAGCOR regulatory requirements. Nothing more.
gamers888 ("gamers888," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who registers and plays on the gamers888 online casino and bingo platform at gamers888.one (the "Platform"). This Privacy Policy ("Policy") describes how we collect, use, store, share, and protect your personal information in connection with your use of the Platform.
This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission ("NPC"). By registering an account on gamers888 or using any of our services, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
This Policy should be read together with our Terms & Conditions and Responsible Gaming Policy, which are incorporated by reference.
Data Controller: gamers888 acts as the personal information controller ("PIC") in respect of the personal data you provide when registering and using the Platform. Our Data Protection Officer ("DPO") can be contacted at the details provided in Section 14 of this Policy.
gamers888 collects personal data that is necessary, adequate, and not excessive in relation to the purposes for which it is collected. The categories of personal data we collect include:
2.1 Registration Data
2.2 Identity Verification (KYC) Data
2.3 Financial Data
2.4 Gaming Activity Data
2.5 Technical Data
Sensitive Personal Information: Certain data we collect (such as government ID numbers and financial account details) may constitute sensitive personal information under the DPA. gamers888 applies heightened security measures to the processing of such data and collects it only where strictly required for KYC compliance or payment processing.
gamers888 uses the personal data we collect for the following purposes:
Under the Philippine Data Privacy Act of 2012, gamers888 processes your personal data on the following legal bases:
gamers888 does not sell, rent, or trade your personal data to third parties. We may share your personal data only in the following limited circumstances:
5.1 Service Providers
gamers888 engages trusted third-party service providers who process personal data on our behalf, strictly under written data processing agreements that require them to maintain confidentiality and implement appropriate security measures. These include:
5.2 Regulatory & Legal Disclosure
gamers888 may disclose your personal data to competent Philippine authorities where required by law or regulation, including:
5.3 Business Transfers
In the event of a merger, acquisition, or sale of all or substantially all of gamers888's assets, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this Policy. You will be notified of any such transfer via your registered contact details.
No Third-Party Marketing: gamers888 will never share your personal data with third-party advertisers or marketing companies. Any promotional communications you receive will come directly from gamers888 and only if you have opted in to receive them.
gamers888 uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit the Platform. The following types of cookies are used:
You may control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the gamers888 Platform. Strictly necessary cookies cannot be disabled as they are required for the Platform to operate.
No Cross-Site Tracking: gamers888 does not use third-party advertising cookies or cross-site tracking technologies that follow you across other websites. Our cookies are used exclusively in connection with your use of the gamers888 Platform.
gamers888 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulation. The following retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with gamers888's data disposal procedures. Where data is anonymized, it may be retained indefinitely for statistical and analytical purposes.
gamers888 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
While gamers888 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying gamers888 immediately if you suspect unauthorized access to your account.
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by gamers888:
To exercise any of the above rights, please contact our Data Protection Officer using the contact details in Section 14. gamers888 will respond to all data subject requests within fifteen (15) business days of receipt, in accordance with NPC guidelines.
Identity Verification: For the protection of your personal data, gamers888 may require you to verify your identity before processing any data subject request. This is to ensure that personal data is not disclosed to unauthorized parties.
The gamers888 Platform is strictly intended for adults aged 21 years and above. gamers888 does not knowingly collect personal data from persons under the age of 21. The 21-year minimum age requirement is a strict legal requirement under Philippine gambling regulations, and gamers888 enforces this requirement through mandatory age verification during the registration process.
If gamers888 becomes aware that personal data has been collected from a person under the age of 21, we will immediately close the relevant account, delete the personal data, and handle any funds in the account in accordance with applicable regulations.
If you are a parent or guardian and believe that your child under the age of 21 has registered an account on gamers888, please contact our support team immediately at [email protected] so that we can take prompt action.
gamers888 primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to or accessed from locations outside the Philippines — for example, where gamers888 uses cloud infrastructure or game software providers with servers located abroad.
Where personal data is transferred outside the Philippines, gamers888 ensures that appropriate safeguards are in place to protect your data, including:
By using the gamers888 Platform, you acknowledge and consent to the transfer of your personal data as described in this section, subject to the safeguards outlined above.
The gamers888 Platform may contain links to third-party websites or services, such as payment provider portals (e.g., GCash, PayMaya). This Privacy Policy applies solely to the gamers888 Platform and does not cover the privacy practices of any third-party websites or services.
gamers888 is not responsible for the privacy practices, content, or security of any third-party websites. We encourage you to review the privacy policies of any third-party services you access in connection with your use of the gamers888 Platform.
gamers888 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or NPC guidance. The date of the most recent revision is indicated at the top of this page.
When material changes are made to this Policy, gamers888 will notify registered players via the mobile number or email address associated with their account, or by displaying a prominent notice on the Platform. Your continued use of the gamers888 Platform following the effective date of any amendment constitutes your acceptance of the revised Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how gamers888 protects your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by gamers888, please contact our Data Protection Officer:
If you are not satisfied with gamers888's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines:
Responsible Gaming: For concerns related to responsible gaming, self-exclusion, or problem gambling support, please visit our Responsible Gaming page. gamers888 is committed to providing a safe and responsible gaming environment for all Filipino players.
gamers888 strictly enforces the 21+ age requirement in accordance with Philippine gambling regulations. By using the Platform, you confirm that you are at least 21 years of age and that you have read and understood this Privacy Policy.
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